Frequently Asked Questions

Everything you need to know about your aloha in a cup.

Where is your coffee grown?

Our signature beans are sourced from the premier growing regions of Hawaii, including Kona, Kauai, and Maui, to ensure every cup delivers authentic island flavor.

How long does shipping take?

Orders are typically processed within 1-2 business days. Domestic shipping within the United States usually takes 3-7 business days depending on your location.

Do you offer international shipping?

Yes, we ship our premium Hawaiian coffee worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

Can I return coffee if I don't like it?

Due to the perishable nature of coffee, we do not accept returns on opened bags. However, if there is an issue with your order or if it arrived damaged, please contact our customer service within 14 days for a replacement or refund.

Is your coffee available in whole bean or ground?

Most of our varieties are available in both Whole Bean and Drip Grind options to suit your preferred brewing method.

How should I store my coffee to keep it fresh?

We recommend storing your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture and odors can compromise the flavor profile.